Vanguard Pharmacy

Terms & Conditions


This is an important section of the site explaining the terms and conditions you are agreeing to when you use and/or shop from the website.

Please read these Terms and Conditions and the Privacy Policy (the “Privacy Policy”) carefully before using Vanguard Pharmacy Ltd services or its web website. For the purposes of this web website, “seller”, “we”, “us” and “our” all refer to Vanguard Pharmacy Ltd.

The website reserves the right to change, modify, add, or remove portions of both the Terms and Conditions of Use and the Terms and Conditions of Sale at any time. Changes will be effective when posted on the website with no other notice provided. Please check these Terms and Conditions regularly for updates. Your use of Vanguard Pharmacy Ltd website constitutes your acceptance of and agreement to all the terms and conditions in the ‘Terms and Conditions’ and the ‘Privacy Policy’, and your confirmation that you are either at least eighteen (18) years of age or under the supervision of a parent or legal guardian who is at least eighteen (18) years of age. Your continued use of the website constitutes your acceptance to the changes of the terms and conditions following the posting of changes to the terms and conditions on the website.

Use Of Website

By using Vanguard Pharmacy Ltd’ website, you confirm that you are either at least 18 years of age or are using the website under the supervision of a parent or legal guardian who is at least eighteen (18) years of age. We grant you a non-transferable and revocable license to use the website, under the Terms and Conditions described, for the purpose of shopping for items sold on the website.

Should we determine at our sole discretion that you are in breach of any of these conditions, we reserve the right to deny you access to this website and its contents and do so without prejudice to any available remedies at law or otherwise. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted to use the website without notice to you.

Some services and features on the website may require registration or subscription. Should you choose to register or subscribe for such services or features, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes.

We have taken every care in the preparation of the content of this website, however we cannot guarantee uninterrupted and totally reliable access to this website, and so therefore cannot guarantee that the information will always be completely up to date and free of mistakes.

Third Party Websites

Certain hypertext links in this site may lead to other websites, which are not under the control of Vanguard Pharmacy Limited. When you activate any of these you will leave the website and Vanguard Pharmacy Limited has no control over and will accept no responsibility or liability for the material on any website which is not under the control of Vanguard Pharmacy Limited

We may make software owned or operated by third-party companies available to you. You must only use this software in accordance with the terms and conditions imposed by the third-party provider.

Your correspondence or participation in promotions, or business dealings with advertisers found on or through the website, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertisers. You agree that we shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings, or as the result of the presence of such advertisers on this website.

User Account

You are the sole authorized user of any account you create with Vanguard Pharmacy Ltd and are entirely responsible for all activities that occur under such account.

You are responsible for maintaining the confidentiality of any account name you create as well as any password associated with such account. You agree to immediately notify us of any suspected or actual unauthorized use of your account and/or password.

By providing your contact information such as phone number and email address, you agree to receive information including but not limited to availability of items in your order, status of your order, promotions, other information that Vanguard Pharmacy Ltd may deem fit to send you.  At any point, you may request us to discontinue sending you such information.

You must inform us immediately of any changes to the information that you provided when registering by updating your personal details.

If Vanguard Pharmacy Ltd believes that there is likely to be a breach of security or misuse of the Vanguard Pharmacy Ltd website, we may require you to change your password or we may suspend your account.

Within reason, Vanguard Pharmacy Ltd may suspend or cancel your account for a variety of reasons including but not limited to breach of your obligations under these Terms and Conditions.

Vanguard Pharmacy Ltd shall not be responsible or liable in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with these Terms and Conditions.

User Submissions

The Vanguard Pharmacy Ltd website may allow the submission of various kinds of communication in the form of comments, reviews, photographs, videos and other communication by users of the website.

All such submissions will be considered non-confidential and will be available for Vanguard Pharmacy Ltd to use as it deems fit in any medium and in any territory globally. These information will become our sole and exclusive property and shall not be returned to you. Such content will become the property of Vanguard Pharmacy Ltd and you give us permanent and transferable rights to such content.

Vanguard Pharmacy Ltd shall be entitled to, consistent with our Privacy Policy, use the content or any of its elements for any type of use, including but not limited to creation and update of customers data on Vanguard Pharmacy Ltd’ customer loyalty program, promotional and advertising purposes and in any media whether now known or hereafter devised, including the creation of derivative works that may include content you provide. You agree that any content you post may be used by Vanguard Pharmacy Ltd, consistent with our Privacy Policy as mentioned herein, and you are not entitled to any payment or other compensation for such use.

All users of the Vanguard Pharmacy Ltd website hereby agree not to submit material that: (i) is copyrighted, subject to privacy or publicity rights or otherwise subject to third party proprietary rights unless you are the owner of such rights or have permission from the owner to submit the material; (ii) is unlawful, illegal, obscene, harassing, defamatory, libelous, treasonable, pornographic, hateful, racially, religiously or ethnically offensive or is otherwise inappropriate; (iii) could damage the reputation of Vanguard Pharmacy Ltd or any third party; or (iv) impersonates another person. Vanguard Pharmacy Ltd reserves the right to remove any submission at its discretion without providing reasons.

Vanguard Pharmacy Ltd does not endorse submissions made on its website and Vanguard Pharmacy Ltd disclaims any liability in connection with any submission. You accept that by accessing Vanguard Pharmacy Ltd’ website you may be exposed to submissions that may be offensive, inaccurate or distasteful, and you hereby waive any legal rights or claims you may have against Vanguard Pharmacy Ltd in relation to this.

Acceptance of orders

Working with industry-leading secure payment processors, we validate your order and the payment details you submit to us before your order can be accepted. Once that has been done, we will acknowledge that your order has been received by sending an e-mail to the e-mail address you provide in your registration form.

Your order is then subject to further validation checks we may choose to make. If your order passes our validation checks we will send you an order confirmation email, this is our acceptance of your order and it brings into existence a legally binding agreement between us.

When your order contains a pharmacy medicine, your order will be subject to review by a Vanguard Pharmacy Ltd pharmacist. Subject to this pharmacist’s approval, the sale of these medicines will then be made by Vanguard Pharmacy Limited.

Boots reserves the right to restrict the number of items available for sale to any individual customer. All orders are subject to availability.

We also accept Vanguard Pharmacy Vantage Card points for payment, the points will be deducted as soon as you place your order.


The Vanguard Pharmacy Ltd websites are available for non-commercial and domestic use only. We reserve the right to reject or cancel your order if we believe you are ordering our products for business or other re-sale purposes. We apply limits to some of our products to protect stock availability so that as many of our customers as possible are able to buy our products. We will also take any action considered appropriate, including removing or suspending a Vanguard Pharmacy Ltd Vantage Card account and points accrued if we believe you are ordering for business or re-sale purposes.

Color reproduction has made every effort to reproduce colors on the site as accurately as possible. However, different computers and mobile devices reproduce colors in slightly different ways, and so exact color matches are not yet possible over the Internet.

If you are not satisfied with the color of the item you have ordered, we operate a returns policy (see Returns for more information).

Price information has taken great care to ensure prices are accurate. Prices may change over time, so if you use your shopping list within ‘My account’ as a way of re-ordering items, prices on your previous order may no longer be valid.  However, the correct prices will be applied when you select an item from the shopping list and add to your current basket. All prices include VAT where appropriate. Promotions and prices you see in Vanguard Pharmacy Ltd stores do not always apply to and vice versa.


All designs, text, graphics and their selection and arrangement on this website are the copyright of Vanguard Pharmacy Limited or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without prior written consent of Vanguard Pharmacy Limited is strictly prohibited.

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